Shipping Policy

Thank you for choosing EverTrue Universal LLC. We are committed to providing timely and efficient delivery of your products. To ensure a smooth shopping experience, we have outlined our shipping policy below.

Orders are processed every day, excluding holidays. Most orders are processed and shipped within 1–2 business days. Once your order has been shipped, you will receive an email confirmation with tracking information. Delivery times may vary depending on the shipping method selected at checkout and your delivery location.

We offer several shipping options to meet your needs:

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. We offer free standard shipping on orders over $50 within the continental United States.

We currently offer international shipping to select countries. Please note that additional customs duties, taxes, and other fees may apply depending on the destination. Customers are responsible for any additional charges related to international shipments, including customs fees and taxes.

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order through the carrier's website. Should you encounter any issues with tracking or delivery, please contact our customer service team, who will be happy to assist you.

To ensure the prompt and correct delivery of your order, please verify that your shipping address is accurate and complete before submitting your order. We cannot be held responsible for any delays or delivery issues caused by incorrect or incomplete addresses. If you notice an error in your address after placing an order, please contact us immediately to update your information.

While we take great care to ensure that your order arrives in perfect condition, we recommend inspecting your order immediately upon receipt. If any item is damaged or incorrect, please contact us as soon as possible so that we can resolve the issue. If your shipment is lost or delayed, please reach out to us for assistance in locating your package.

If you have any questions or concerns about our shipping policy, or if you need further assistance with your order, please don’t hesitate to contact our customer support team via our Contact Us page. We are here to help and ensure your shopping experience with EverTrue Universal LLC is as smooth and enjoyable as possible.